Terms & Conditions

Website: https://drshagunrao.com/

1. Introduction

Welcome to the website of Dr. Shagun Rao (“Doctor”, “we”, “our” or “us”). These Terms & Conditions govern your access to and use of this website.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the website.

Practice details

• Doctor: Dr. Shagun Rao
• Medical Registration Number: [Insert verified registration number]
• Clinic Name: [Insert registered clinic/practice name]
• Clinic Address: [Insert complete address]
• Contact Number: [Insert clinic phone number]
• Email: [Insert official email address]

2. Purpose of the Website

This website provides general information about the doctor, professional services, clinic facilities, treatment options, appointments, and patient education.

The information is intended for educational and informational purposes and is not a substitute for an individual medical consultation, physical examination, diagnosis, or personalised medical advice.

3. No Guarantee of Medical Outcomes

Every patient is different. Treatment recommendations, recovery periods, results, and risks vary depending on the patient’s condition and individual circumstances.

No information on this website guarantees a particular medical outcome, cure, recovery period, or freedom from complications.

4. Appointments and Consultations

Appointment requests submitted through this website are requests only and are subject to confirmation by the clinic.

Patients should provide accurate contact information and relevant information necessary to arrange their appointment.

The clinic may contact patients to confirm, reschedule, or cancel appointments when reasonably necessary. Please inform the clinic as early as possible if you cannot attend.

Any applicable consultation charges, cancellation terms, or refund arrangements will be communicated by the clinic before the relevant booking or payment.

Submitting an online appointment request does not establish an emergency medical service or guarantee immediate consultation.

5. Medical Emergencies

This website, its contact forms, and routine appointment channels are not intended for emergency medical care.

If you experience a medical emergency, seek immediate assistance at the nearest appropriate emergency department or contact local emergency services. In India, the emergency response number is 112.

Do not delay urgent medical attention while waiting for a response to an online inquiry.

6. Patient Responsibilities

Users agree to:

• Provide accurate information when making an appointment.
• Use the website lawfully and respectfully.
• Avoid submitting another person’s personal or medical information without appropriate authority.
• Avoid attempting to disrupt, damage, or gain unauthorized access to the website.
• Follow clinic instructions and applicable medical advice communicated directly to them.

7. Website Content and Intellectual Property

Unless otherwise stated, website text, original graphics, branding, photographs, and other materials are owned by or used with permission by the relevant rights holder.

You may view and use the material for personal, non-commercial informational purposes. Reproduction, commercial distribution, or modification without permission is prohibited, except where permitted by law.

8. External Websites and Third-Party Services

The website may link to external services, including map providers, appointment platforms, payment services, or communication applications.

These services may operate under their own terms and privacy policies. We do not control all aspects of external websites and are not responsible for their independent content or practices.

9. Privacy

Personal information submitted through the website will be handled in accordance with our Privacy Policy and applicable Indian law.

Please avoid submitting unnecessary sensitive medical information through general website inquiry forms. Use clinic-approved communication channels for information that is required for your care.

10. Website Availability and Security

We take reasonable steps to maintain website availability and security. However, uninterrupted access cannot be guaranteed.

We may update, suspend, or modify website content or functionality when necessary for maintenance, security, operational, or legal reasons.

11. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited.

Subject to applicable law, we are not responsible for losses arising solely from a user’s reliance on general website information as a substitute for appropriate individual medical assessment or from the independent operation of third-party websites.

Nothing in this section limits a patient’s statutory rights or the doctor’s professional duties and responsibilities.

12. Changes to These Terms

These Terms & Conditions may be revised from time to time. The updated version will be published on this website with a revised effective or last-updated date.

13. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws applicable in India. Subject to applicable law, disputes shall be subject to the jurisdiction of the competent courts in Pune, Maharashtra.

14. Contact

For questions about these Terms & Conditions, please contact:

Dr. Shagun Rao / Clinic Administration
Address: 301, 3rd Floor, Fortuna Building, Shivar Chowk, Above Radha Krishna Veg Restaurant, Opposite McDonald’s, Pimple Saudagar, Haveli, Pune – 411027.
Email: dr.p.madhu.rao@gmail.com
Phone: 9096901123